Privacy Policy

عقارتكس | aqaratix

Last Updated: May 2026

At عقارتكس | aqaratix, we respect your privacy and are committed to protecting your personal data.

1. Information We Collect

We may collect information such as your name, phone number, email address, and any data you enter within the application (e.g., tenant details, national ID numbers, contracts, payments, maintenance records, notes, receipts, and related property management information).

2. How We Use Information

Your data is used solely to provide and improve the app’s features and user experience, including managing tenants, contracts, properties, maintenance requests, financial records, synchronization, cloud backups, tenant portal services, and smart services within the application.

3. Data Sharing

We do not sell, rent, or share your personal data with third parties for advertising purposes.

Data may only be disclosed if required by law or to comply with legal obligations.

4. Data Storage and Synchronization

Your data may be stored locally on your device and may also be synchronized securely using cloud services to enable account recovery, synchronization, tenant portal access, cloud backup services, and multi-device access.

The application may use secure cloud infrastructure and authentication services for synchronization, premium features, tenant portal functionality, and account protection.

Users may optionally use backup services such as Google Drive for storing backup copies of their data. The application only accesses files related to the app itself and does not access unrelated user files.

5. Account Registration and Authentication

The application may allow users to create accounts using email addresses or secure authentication providers such as Google or Apple Sign-In for account protection, synchronization, and recovery purposes.

Account information is used solely for providing app functionality and improving user experience.

6. Artificial Intelligence Services

The application may use secure cloud-based artificial intelligence services to process limited user-provided content in order to generate smart responses, organizational assistance, and analytical insights.

Only the minimum required data is processed for AI-related features. Data processed through AI services is handled securely and is not sold or shared for advertising purposes.

7. In-App Purchases and Digital Credits

The application may provide digital purchases such as premium subscriptions or AI credit purchases through official platforms including Google Play Billing and Apple In-App Purchases.

All payments are processed securely by official payment providers. The application does not store sensitive payment card information or banking details.

Technical purchase-related information such as product identifiers, purchase timestamps, and verification tokens may be stored for fraud prevention, purchase verification, support services, and credit activation.

8. Tenant Portal Services

The application may provide tenant portal services that allow tenants to securely access contracts, receipts, payments, and related rental information associated with property owners.

Certain tenant-related information may be synchronized securely through cloud services in order to provide these features.

9. Data Security

We implement appropriate technical and organizational security measures, including encryption and secure storage technologies, to protect user data against unauthorized access, misuse, disclosure, alteration, or loss.

10. Analytics and Technical Diagnostics

The app may use technical analytics and crash reporting tools such as Firebase Analytics and Firebase Crashlytics to improve performance, diagnose technical issues, and enhance user experience.

These services do not intentionally identify users personally.

11. User Rights and Account Deletion

Users have the right to access, update, or request deletion of their personal data and associated accounts.

Account deletion can be requested directly داخل التطبيق from:

Profile → Account → Delete Account

You may also review the account deletion instructions here:

https://saeedmohsen.github.io/mostajerpro-site/delete-account.html

Deletion requests are processed securely in accordance with applicable technical and legal requirements.

12. Refunds and Payment Policy

Refunds and purchase cancellations are subject to the policies and procedures of Google Play and Apple App Store depending on the platform used.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the app after policy updates constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions regarding this Privacy Policy or your data, please contact us:

Email: saeed_200911@hotmail.com